Order status & tracking

How do I check the status of my order?

As soon as your order has been processed by our payment gateway it will appear in the "View my orders" section of your "My account". Orders that have just been received will be set to a status of entering until a member of our despatch team processes it.

Can I track my order?

Orders which have been purchased with a Priority (expidited) delivery or Signed For service only can request a tracking number and details of where to input, from our customer services team at help@eyesbright.com or TEL: 0044 (0)1473 603533.

All prices are in £ GBP and I live outside the UK, what are the prices in my local currency?

At present EyesBright prices are displayed in £'s Sterling (GBP). If you are purchasing from outside of the UK, your payment card provider will perform a currency conversion into your local currency.

We therefore recommend our overseas customers to double check the exchange rates from GBP into your local currency before purchasing.