Delivery Information
Our warehouse and customer service staff work hard to ensure all orders are promptly despatched and will be on hand to answer any queries you have - please view our contact us page for our full contact details.
FREE WORLDWIDE DELIVERY options are available on ALL orders over £30.00!
UK DELIVERY
Standard Packet Post is £1.99.
Average waiting time is 2-4 working days, please allow up to 7 working days for delivery to take place.
Next Day Guaranteed Delivery is £5.49
Delivered Next Day (Weekdays only) between the hours of 8am and 6pm. Orders must be placed before 3pm to receive your order the next day. Orders placed on a Friday after 3pm or orders placed on Saturday and Sunday will be despatched on the Monday for delivery on the Tuesday. Tracking numbers issued on request.
Next Day and Saturday Guaranteed Delivery Before 1pm is £6.49.
Delivered Next Day (Weekdays and on Saturday) between the hours of 8am and 1pm. Orders must be placed before 3pm to receive your order the next day. Orders placed on a Friday after 3pm or orders placed on Saturday and Sunday will be despatched on the Monday for delivery on the Tuesday. Tracking numbers issued on request.
INTERNATIONAL DELIVERY
AirSure Royal Mail is £6.49.
Expedited priority shipping is available to the USA and Canada with an average waiting time of 7-10 working days, please allow up to 14 days for delivery. Tracking numbers issued on request.
European Express is £6.49.
Express Delivery is available to certain European Countries and comes with an average waiting time of 3-5 working days. Please allow up to 7 for delivery to take place.
International Signed For is £5.99
This service allows you to track your parcel. Once the order has been despatched, please allow an average waiting time of:
4-8 working days to Western Europe
5-10 working days to Eastern Europe
10-14 working days for the rest of the world.
However allow up to 20 days for delivery to take place.
Tracking numbers issued on request.
Standard International Delivery is £4.99
Available worldwide and comes with the same average waiting times as International Signed For.
How long will it take eyesbright to process my order?
If the products you have ordered are in stock then next day and expedited orders will despatched within 1 working day. All other orders – including international deliveries – will be shipped within 1-2 working days.
BANK HOLIDAYS
Next Day deliveries placed on a Friday after 3pm and on Saturday, Sunday or Monday will not reach you until the Wednesday. There are NO postal services on a Bank Holiday.
Please also note that any 'Next Weekday' deliveries placed on a Friday before 3pm will not reach you until the following Tuesday if there is a Bank Holiday.
Easter Opening Times 2013
Eyesbright will be operating the following opening times:
Fri 29th March - Closed
Sat 30th March - Closed
Sun 31st March - Closed
Mon 1st April - Closed
Tues 2nd April - Open
Christmas & New Year’s Opening Times 2013
Eyesbright will be operating the following opening times:
Mon 23rd Dec - Open
Tue 24th Dec - Open until 1pm (GMT)
Wed 25th Dec - Closed
Thurs 26th Dec - Closed
Fri 27th Dec - Open until 1pm (GMT)
Please note: Orders placed after 11am on Tuesday 24th December will not be despatched until Friday 27th December.
Eyesbright will be operating the following opening times over the New Year period:
Mon 30th Dec - Open
Tue 31st Dec - Closed from 1pm
Wed 1st Jan - Closed
Thurs 2nd Jan - Open
Orders placed after 11am on Tues 31st December will not be despatched until Thursday 2nd January.