Delivery Information
For more information on EyesBright.com's shipping options and delivery times, please read the following. Our warehouse and customer service staff work hard to ensure all orders are promptly despatched and will be on hand to answer any queries you have - please view our contact us page for our full contact details.
How much does delivery cost?
Standard Royal Mail First Class delivery to the United Kingdom is £1.99 and orders are usually despatched within one working day. Next working day delivery is available to customers in the UK through Business Post for just £4.99. International delivery is available for £3.99. Saturday delivery is available to customers in the UK for £5.99 if ordered before 1pm on a Friday.
When will my order be shipped?
If the next day option is selected, we will despatch your order within 1 working day using a next day delivery service if the products you have ordered are in stock. All other orders – including international deliveries – will be shipped within 1-2 working days.
When will my order arrive?
Next day orders should arrive the next working day if ordered before 1pm. For all other orders, delivery is dependent on Royal Mail although is usually within 2-7 working days to the UK and 14 working days overseas. If for some reason your order does not arrive within this time, please contact us to let us know. In cases of unacceptable delay, if the goods are no longer required, we will offer a full refund upon receipt of the goods in unopened saleable condition.
Christmas period opening times
Eyesbright will be operating the following opening times over the Christmas period:
Thur. 22nd Dec - Open
Fri. 23rd Dec - Closed from 1pm
Sat. 24th Dec - Closed
Sun. 25th Dec - Closed
Mon. 26th Dec - Closed
Tue. 27th Dec - Closed
Wed. 28th Dec - Open
Please note: Orders placed after midnight on Thursday 22nd December may not be despatched until Wednesday 28th December.
New Year’s Day opening times
Eyesbright will be operating the following opening times over the New Year period:
Thur. 29th Dec - Open
Fri. 30th Dec - Closed from 1pm
Sat. 31st Dec - Closed
Sun 1st Jan - Closed
Mon. 2nd Jan - Closed
Tue. 3rd Jan - Open
Orders placed after midnight on Thursday 29th December may not be despatched until Tuesday 3rd January.